Existing policy support

Make a change to your short-term insurance policy.

Tell Best Care what needs to change and how to reach you. This secure request lets you provide the information needed to locate and review an existing policy; any change remains subject to policy terms, insurer requirements and confirmation.

In brief: This is a policy-servicing request, not an automatic instruction or confirmation of cover. Best Care will review the details, contact you using your chosen details and confirm the appropriate next step.

Request a policy change

Your request is handled separately from the general enquiry form.

Full nameMobile numberEmail addressSouth African ID numberPreferred contact time

We use this only to help identify the policyholder. It is not shown in your confirmation or sent in plain text in notifications.

What would you like to change?Policy or insurer number (optional)Describe the change you needExisting policy document (optional)PDF, JPG or PNG · 5 MB per documentClaims history (optional)PDF, JPG or PNG · 5 MB per document

I agree that Best Care may use the details and documents I provide only to assess, follow up on and process this policy-servicing request, as described in the Privacy Notice.

Best Care will contact you before making or confirming any policy change. Submitting this request does not alter your policy.