Liability insurance FAQ
Liability insurance questions
Focused answers about public, products, employers’, professional and management-liability questions.
In brief: These are focused educational answers rather than a policy promise. Use the relevant product guide and final schedule to understand the terms that may apply to your own circumstances.
Topic navigation
Explore a more focused answer library.
Answer library
Liability insurance questions
Is public liability the same as professional indemnity?
No. Public liability commonly concerns injury or property damage, while professional indemnity commonly addresses alleged financial loss from professional services.
Do small businesses need public liability insurance?
The need depends on activities, premises, customers, contracts and tolerance for liability risk. A risk review is more useful than a generic answer.
Who may need professional indemnity cover?
It may be relevant to businesses providing advice, designs, technical, consulting or other professional services. Suitability depends on activities and contracts.
What is a retroactive date?
A retroactive date can affect how far back qualifying work may be considered under a claims-made policy. The exact meaning depends on the wording.
What is products liability insurance?
Products liability insurance may help a business respond to certain third-party claims alleging injury or property damage caused by products it sells, supplies or distributes. The product, territory, contracts, policy wording, limits, exclusions and underwriting decision matter. Best Care is presented as a brokerage; availability and placement must be verified before any recommendation is made.
Which products liability insurance risks should be compared first?
Start by comparing how the wording deals with product-related injury allegations, damage to third-party property and recall and contractual exposure questions. Then review the limit, excess, exclusions, policy basis and any specialist conditions attached to supply-chain and distribution risks.
What is employers’ liability insurance?
Employers’ liability insurance may address certain allegations of injury, illness or loss connected to employment, subject to the policy, statutory context, employment arrangements and exclusions. It should not be assumed to replace occupational-injury obligations or other protections. Best Care is a brokerage; any route is subject to verified authorisation, provider appointment, underwriting and policy wording.
Which employers’ liability insurance risks should be compared first?
Start by comparing how the wording deals with employee injury and illness allegations, workplace and site-safety exposure and contractor and labour-hire questions. Then review the limit, excess, exclusions, policy basis and any specialist conditions attached to employment-practice exclusions.
What is directors and officers insurance?
Directors and officers insurance may help address certain claims alleging wrongful acts in the management of an organisation. It can involve directors, officers, governance decisions and defence costs, subject to policy wording, exclusions and underwriting. Best Care is presented as a brokerage only; availability, authorisation and provider appointment must be verified before action is taken.
Which directors and officers insurance risks should be compared first?
Start by comparing how the wording deals with governance and management-decision allegations, defence-cost questions and shareholder, regulator or creditor claims. Then review the limit, excess, exclusions, policy basis and any specialist conditions attached to entity and employment-practice distinctions.
What is personal liability insurance?
Personal liability insurance may address certain legal-liability claims against an individual or household for accidental injury or property damage to others, subject to the policy, limits, exclusions and circumstances. It may be included within some household policies or require separate consideration. Best Care is a brokerage; availability and terms must be verified before reliance.
Which personal liability insurance risks should be compared first?
Start by comparing how the wording deals with accidental injury to others, damage to third-party property and household and family-member questions. Then review the limit, excess, exclusions, policy basis and any specialist conditions attached to exclusions for business and deliberate acts.
What is marine liability insurance?
Marine liability insurance may help protect a vessel owner, operator, charterer, cargo interest or marine business against certain third-party claims arising from maritime activities. It can include defined injury, property-damage, pollution or contractual exposures, subject to the insured activity, limits, underwriting, exclusions and policy wording.
Who generally needs marine liability insurance?
Vessel owners, operators, charterers, cargo handlers and marine businesses facing third-party maritime exposure.
What is carriers’ liability insurance?
Carriers’ liability insurance may respond where a carrier is legally responsible for loss of or damage to customers’ goods while being transported or handled within agreed operations. Cover can include defence costs or related liabilities, subject to declared cargo, contracts, limits, applicable law, exclusions and policy wording.
Who generally needs carriers’ liability insurance?
Transport businesses, logistics operators, hauliers and enterprises carrying customer goods for reward.
What is trustees’ liability insurance?
Trustees’ liability insurance may cover certain claims alleging that trustees of a sectional title scheme, homeowners’ association or similar body caused financial loss through wrongful acts in their governance role. Defence costs, settlements or judgments may be considered, subject to the insured role, limits, exclusions, underwriting and policy wording.
Who generally needs trustees’ liability insurance?
Trustees, committee members and governing bodies of community schemes and similar organisations.
Get help
Need an answer that depends on your own policy or circumstances?
Start with a short, secure enquiry. You can tell us what you need help with, how you prefer to be contacted and when to call.
Request a callback